COVID-19 Update as of May 1st, 2020
Shipping may be delayed due to the current situation, but please don't worry as we are working as fast as possible to get your orders out. Please allow 4-7 business days for processing and 3-4 days for delivery.
General shipping information
All orders are shipped via the United States Postal Service, USPS to any US home/business or PO Box for a flat rate of $5.99. Every order includes a tracking number which will be emailed to you once your item(s) have shipped. Be sure to provide your full complete and correct mailing address during checkout. If you made a mistake on your shipping address information, please contact us immediately. Once your order has shipped, we cannot make any changes and are not responsible for returned, lost or stolen mail. Shipping charges will not be refunded if an item is returned to sender or lost due to an address error, so please triple check your mailing address before ordering.
How long until I get my item(s)?
During necklace releases it gets pretty crazy with shipping so patience is very much appreciated. Please allow 1 week after placing your order to receive your items. This excludes pre orders. You will be notified via email once your order has been shipped. If it has been more than 7 days and you have not received a tracking confirmation email from PayPal, please contact us immediately.
Unfortunately, due to the high cost of international shipping we are NOT taking international orders at this time. We understand the disappointment in our overseas followers so we will continue trying to figure a more affordable way to ship these orders to you hopefully in the near future.
Help with something else?
Reliable and efficient customer service is our number one priority. If you have a question or concern regarding your order, please feel free to email us via our contact page. We are available to help answer your questions Monday through Sunday from 10am to 10pm.